Draft — under legal review · test version · not public

Our Trust Pledge

Trust and truth. We cannot break the trust.

The pledge

What we promise you.

  1. We tell you the truth as best the evidence shows.Every claim is labeled proven, likely, disputed or unknown, with its source right next to it. When nobody knows, we say so. How we keep it: a claim can only be "proven" when two independent, quality sources agree, and we check each claim against the source it cites.
  2. Prices upfront. No hidden fees. No charge without your tap.You see the price before you tap, every time. You approve exactly what we'll answer before you pay. How we keep it: nothing is charged until you confirm "Yes, that's what I want", and every extra shows its price first.
  3. We won't let you waste money.If you've asked it before, you get your answer again free. Long chats get a fresh start so they don't quietly cost more. How we keep it: live meters for your balance and how efficient your chat still is, warnings before anything costs extra, never a double charge.
  4. Your data is yours.Your questions, what we remember and the files you upload are private. We never sell them. We never use them to train AI. You can see and delete what we remember and what you upload, anytime. How we keep it: what we remember is kept as short notes, encrypted; uploads are encrypted; delete buttons are on your pages.
  5. Everything we say about ourselves is true.Every number on our site comes with its source and date. We never say other companies lie. How we keep it: "reviewed by a real person" only appears on answers a person actually approved.
  6. If we get it wrong or miss our promise, we fix it or refund it.Wrong on what you asked us? We fix it. Late beyond the time we promised? You can take a full refund. Couldn't give you a good answer? We won't send a weak one. How we keep it: a "This didn't answer what I asked" button on every answer, a refund button when we're late, and a person who reads every report.
  7. We always look for the cheapest way to get you the right answer.If a cheaper option will do, we tell you: your earlier answer (free), Truth instead of Intelligence, or Economy if you can wait. How we keep it: free public sources first, our own computers for the simple steps, and a hard spending limit on every question. Cheaper never means less checking.
  8. Spend less and it just takes longer. We never say we won't do it.Paying less only ever means slower, never "no" and never a weaker answer. Economy does the same full checking in quiet hours, at our lowest price. How we keep it: whenever something needs more than you have, the first option we show is "Do it in Economy", next to the faster ones, with every price shown upfront.

We don't do free answers. Every answer gets real research. That's why it's worth it. What is free: the quick breakdown of your question before you decide (a few a day).

If we break it

Tell us. We'll make it right.

  1. On your answer page, tap "This didn't answer what I asked" or "Flag an error". A real person compares it with what we agreed to answer.
  2. Or reply to any email from us. Tell us what went wrong, in your own words.
  3. We fix it or refund it. A free follow-up if we missed something you asked, a full refund if we didn't answer what you confirmed or missed our promised time.

This pledge is a draft while AI Truth is in testing, and it is being reviewed by a lawyer. Answers are built by AI and checked against sources; check the sources before big decisions. Not medical, legal or financial advice.